Alorica, Inc.

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Local L30, Alphaland Southgate Tower, Makati, Metro Manila, Philippines Local +63 2888-452-00
Wheree.com
Alorica, Inc. is a global customer experience company that provides innovative business solutions to clients across various industries. With over 100,000 employees at more than 100 locations worldwide, Alorica is dedicated to delivering exceptional customer experiences and driving results for their clients. Their services include customer service, technical support, back office services, and digital solutions, all aimed at helping businesses to enhance their customer interactions. Alorica's mission is to make lives better, one interaction at a time. The company values a people-first culture, with a focus on teamwork, integrity, and continuous improvement. Alorica is recognized as a leader in the customer experience industry, with numerous awards and accolades for their innovative approach to customer service.

Reviews

3.9/5
8 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
Brittney VanDeLaare
Brittney vandelaare
March 22, 2024
Their so called "security guard" is being difficult I've tried to keep saying to him that I have an onsite schedule to this company at 9:30 AM but that security guard keeps insisting that they wont allow applicants to even enter until 10 AM 9 AM is too early to ruin my day If you want your day to be also ruined then try applying for a job here
Bradley Barton
Bradley barton
March 22, 2024
Been working for 3years here and counting..pay out wise i will rate 10/10 never delayed always advance...salary increase it's 5/10, security wise 10/10...staffs, officers, tl's / managers, friendly and nice... Purely Filipino even serving internationals...not that strict when it come to eop policy..
Tom Hammerstein
Tom hammerstein
March 22, 2024
I actually don't recommend this for muslim. They discriminate muslim as their applicant.
Kenneth Berglund
Kenneth berglund
March 22, 2024
It's a great company! The Human Resources and Management staff adhere to strict guidelines, but they are among the most considerate of employers. The job is awesome and the pay is fantastic. Hoping to stay here for a long time.
Edwin Hemsley
Edwin hemsley
March 22, 2024
This company is worst. They don't value time and effort of their applicants. My sister wasted her time (whole day) and effort applying for a job because of their incompetent HR / recruitment process. She waited from 6pm to 12mn for a final interview. She was told that the interview will happen around 9pm but she was only interviewed around 12mn, and took only less than10minutes to finish. Ending is, she didn't get a job becaise she's not fitted for the sales job referred by their recruitment where in fact she clearly stated that she's applying for a Customer Service rep role instead of Sales Rep. How could you trust this company if they don't have good values and respect to their applicants. They deserve zero or negative rating if these options are avalable.
Ben Shapiro
Ben shapiro
March 22, 2024
Not a good place to work... We are almost done with the training and we're about to hit the floor. Then suddenly client stopped the ongoing waves of trainings. As a result huge number of trainees will be transfered to a different account. A pioneering account which only needs 80 agents. Our training in the said new account is not that good especially we really lack training materials(pc), Can you just imagine 1 PC 3 trainees. How can we really learn if that is the training environment. After a week of product training, most of the deserving candidates and techy trainees did not make it, the company let go of those deserving people, The call validation is so unfair coz the TL's did not even give us a second chance. How can we navigate the tools if in the training room the computers is 1 is to 3. That's horrible! I will never recommend that account to my colleagues.
Mike Siegwald
Mike siegwald
March 22, 2024
The best BPO Company ever. It's just that they dont have dayshift account. Ops people are very kind. Best company for newbie 😊 I will be Forever greatful with alorica …
Chris Konon
Chris konon
March 22, 2024
These place is world class in terms of facilities. U should try to work and visit their prod area ull be amazed for sure.

Location

L30, Alphaland Southgate Tower, Makati, Metro Manila, Philippines

Hours

    Updating...

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